Making a complaint

We are committed to providing a high standard of service to all our clients on every occasion. We do recognise however, that occasionally we will not live up to your expectations or our promises.

Your comments are important. Not only do they allow us to improve our service to you, they also help us to improve our products and service in general, making life easier for everyone who uses them. So if you have reason to suggest how we could have served you better, please let us know.

If you have a complaint about any aspect of our service then we would like to hear from you. You can contact us by telephone or in writing, by post or fax. 

You can view our Complaints Procedure here

Barclays Stockbrokers Client Relations Team

Telephone: Free Call 0800 917 2000 (UK only)
Telephone: 0333 202 7419
Fax: 0845 605 2143 

Calls will cost no more than 6p per minute plus your phone company's access charge. International calls will be charged at a higher rate – please check with your telecoms provider. Calls to 0800 numbers are free from UK land lines and personal mobiles. Calls may be recorded so that we can monitor the quality of our service and for security purposes. Our opening hours are 07:30 to 19:00 Monday to Thursday, 07:30 to 18:00 on Friday (excluding bank holidays) and 09:30 to 12:30 on Saturday.

Personal details

Complaint details

Send Complaint

Please wait …